Privacy policy

Kord (“Kord,” “we,” “us,” or “our”) provides a film intelligence and analytics platform that helps users research, evaluate, develop, finance, and analyze film and entertainment projects.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Kord website, application, platform, and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information generated through your use of the Services, and information obtained from third-party sources.

A. Account and Contact Information

When you create or maintain a Kord account, we may collect:

• Name

• Email address

• Password or authentication information

• Company or organization name

• Job title or professional role

• Profile information

• Billing and subscription information

• Communications you send to us

• Information you provide when contacting customer support

If you sign in through a third-party authentication provider, such as Google or another supported provider, we may receive information necessary to authenticate your account.

B. Project and Film Information

Kord is designed to help users analyze film and entertainment projects. You may provide information about projects, films, companies, talent, financing, distribution, releases, or other entertainment-related matters.

This may include:

• Project titles and descriptions

• Budgets and financial assumptions

• Revenue projections

• Financing structures

• Recoupment and waterfall information

• Distribution assumptions

• Release strategies

• Comparable films (“comps”)

• Cast and crew information

• Genre, format, territory, and release information

• Production and development information

• User-created notes, analyses, and evaluations

• Documents and other files uploaded to Kord

Some of this information may be commercially sensitive or confidential. You should only upload information to Kord that you are authorized to provide.

C. Usage and Technical Information

When you use Kord, we may automatically collect information about your interaction with the Services, including:

• IP address

• Browser and device type

• Operating system

• Pages and features accessed

• Actions taken within the Services

• Session information

• Referring and exit pages

• Approximate location derived from IP address

• Error logs and diagnostic information

• Date and time of activity

We use this information to operate, secure, maintain, and improve Kord.

D. Cookies and Similar Technologies

Kord may use cookies, pixels, local storage, and similar technologies to:

• Keep you signed in

• Remember preferences

• Maintain security

• Understand how users interact with Kord

• Measure product performance

• Improve the Services

You may be able to control certain cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Services.

2. How We Use Information

We may use information we collect to:

• Provide and operate Kord

• Create and manage user accounts

• Process subscriptions and payments

• Provide film and market intelligence

• Perform calculations, analytics, and modeling requested by users

• Provide AI-powered features

• Personalize the Services

• Maintain and improve our products

• Develop new features

• Communicate with users

• Respond to support requests

• Detect, investigate, and prevent fraud, abuse, and security incidents

• Comply with legal obligations

• Enforce our agreements and policies

• Protect the rights, safety, and property of Kord, our users, and others

We may also use aggregated or de-identified information for analytics, product development, research, and other legitimate business purposes, provided that the information is no longer reasonably capable of being associated with an identifiable individual.

3. AI Features

Kord may offer features that use artificial intelligence or machine learning to analyze information, generate insights, summarize information, assist with research, or otherwise provide functionality within the Services.

Depending on the feature, information submitted to Kord may be processed by Kord or by third-party technology providers that provide AI, hosting, analytics, or related services.

We do not use your confidential project information to train publicly available AI models unless we clearly disclose that practice to you and obtain any consent required by applicable law.

AI-generated information may contain errors or omissions and should not be treated as a substitute for your own professional judgment or independent verification.

4. How We Share Information

We do not sell your personal information for money.

We may disclose information in the following circumstances:

Service Providers

We may share information with vendors and service providers that help us operate Kord, including providers of:

• Cloud hosting

• Database infrastructure

• Authentication

• Payment processing

• Analytics

• Customer support

• Email delivery

• Security

• AI and machine-learning services

• Error monitoring

• Data storage and processing

These providers may access information only as reasonably necessary to perform services on our behalf and subject to applicable contractual obligations.

Business Transactions

If Kord is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request

• Protect the rights or property of Kord

• Protect the safety of users or others

• Detect or prevent fraud, security issues, or abuse

• Enforce our agreements

With Your Direction

We may disclose information when you instruct us to do so or otherwise consent to the disclosure.

5. Film and Market Data

Kord may incorporate information obtained from publicly available sources, licensed data providers, industry databases, and other third-party sources.

Information displayed through Kord may include information about films, companies, talent, releases, box office performance, distribution, financing, or other industry activity.

The inclusion of information in Kord does not necessarily mean that Kord independently verifies or endorses that information.

Where applicable, third-party data may be subject to the terms and rights of its respective owners and providers.

6. Your Project Data

You retain ownership of the content and information that you submit to Kord, subject to the rights necessary for us to provide the Services.

You grant Kord a limited license to host, store, reproduce, process, transmit, and otherwise use your submitted content as necessary to:

• Provide the Services

• Perform calculations and analyses you request

• Display your information to you and authorized members of your organization

• Maintain and secure the Services

• Back up and restore the Services

• Comply with legal obligations

We do not claim ownership of your underlying project materials merely because you upload them to Kord.

You are responsible for ensuring that you have the necessary rights and permissions to upload information and documents to Kord.

7. Information Shared Within Organizations

If you use Kord through a company, studio, production company, fund, agency, or other organization, administrators of that organization may have access to information associated with the organization’s Kord account.

This may include:

• Account information

• Projects

• Analyses

• Usage information

• Documents

• Activity within organizational workspaces

The permissions available to administrators may vary depending on the Kord plan and configuration.

8. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services

• Maintain your account

• Fulfill the purposes described in this Privacy Policy

• Comply with legal, accounting, or regulatory obligations

• Resolve disputes

• Enforce agreements

• Prevent fraud and abuse

• Maintain appropriate business records

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our retention practices.

Certain information may remain in backups for a limited period after deletion.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission, storage system, or electronic service can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials and notifying us if you believe your account has been compromised.

10. International Data Transfers

Kord and our service providers may process information in countries other than the country in which you reside.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

11. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request information about how your personal information is collected and used

• Request a copy of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain forms of marketing communications

• Appeal certain privacy decisions where required by applicable law

To exercise applicable rights, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

California Residents

If you are a California resident, California law may provide additional rights regarding your personal information.

Depending on the circumstances, these may include rights to know, access, correct, delete, and obtain information regarding certain categories of personal information collected about you, as well as rights concerning certain disclosures or uses of personal information.

Kord does not sell personal information for monetary consideration.

Where applicable, California residents may submit privacy requests by contacting us at the address below.

We will not discriminate against you for exercising privacy rights provided by applicable law.

12. Children’s Privacy

Kord is intended for professional and business users and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Where a higher minimum age is required by applicable law, that requirement will apply.

13. Third-Party Websites and Services

The Services may contain links to websites, applications, databases, or services operated by third parties.

We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of those services before providing them with personal information.

14. Marketing Communications

We may send transactional, administrative, and service-related communications to you.

Where permitted by law, we may also send promotional communications about Kord.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in those communications. You may still receive important transactional or service-related messages.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may provide notice through the Services, by email, or by other appropriate means.

The “Last Updated” date at the top of this Privacy Policy indicates when the policy was most recently revised.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact:

Kord

Email: support@meetkord.com

Address: Santa Monica, CA 90404

Kord is wholly-owned and operated by Kova Ventures, LLC.